Q: How long is the KUCHT appliance warranty, and what does it cover?
All KUCHT appliances include a 4-year warranty in the U.S. and a 2-year warranty in Canada. This covers labor and manufacturer defects. For full details and to file a claim, visit our [Warranty Page].
Parts and Repairs
Q: Where can I order replacement parts for KUCHT appliances?
Replacement parts are available for every KUCHT product. Call (866) 685-8248 to speak with our customer service team for fast ordering.
Fuel and Installation
Q: Can KUCHT ranges be converted to propane gas (LP)?
Yes. Every KUCHT range is compatible with propane gas. Conversion kits are available for all models.
Q: Do you offer installation services?
KUCHT does not directly install appliances, but we can connect you with certified installers in your area. Always use a professional installer for gas appliances.
Buying and Delivery
Q: Where can I buy KUCHT appliances?
You can purchase KUCHT appliances directly through our website, through select showrooms, and at leading retailers. Visit our [Where to Buy Page] for a full list of partners.
Q: Do you ship nationwide?
Yes, KUCHT appliances ship across the U.S. and Canada. Shipping times vary by product, but most items are delivered within 7–14 business days.
Q: Do you offer white-glove delivery?
Yes, in most metropolitan areas. This includes in-home delivery, unboxing, and packaging removal.
Manufacturing and Materials
Q: Where are KUCHT appliances made?
Our appliances use premium components sourced worldwide, including Italy, Spain, Germany, the USA, and China. This global sourcing ensures the best quality and durability.
Safety and Standards
Q: Are KUCHT appliances CSA approved?
Yes. All KUCHT models meet CSA standards for the U.S. and Canada. Each appliance goes through dual quality control: once at the factory and again in our Paterson, NJ facility.
Features and Technology
Q: What does Electronic Ignition with Auto Re-ignition mean?
It’s a safety feature that automatically reignites the burner if the flame goes out due to wind, vibration, or gas interruptions.
Q: Do KUCHT ranges have digital displays or touchscreens?
No. KUCHT designs avoid unnecessary electronics that can fail under high heat. Instead, we focus on durability, accuracy, and chef-preferred controls.
Performance and Efficiency
Q: Are KUCHT ranges energy efficient?
Yes. KUCHT ranges are engineered for high performance with efficient gas usage, delivering precise heat while minimizing waste.
Q: What BTU output do KUCHT burners have?
Our burners deliver up to 18,000 BTUs, providing professional-grade power for searing, simmering, and everything in between.
Ease of Use
Q: Are KUCHT appliances easy to use?
Yes. Designed for home chefs, KUCHT products are straightforward, reliable, and built to help you focus on cooking—not managing complicated electronics.
Design and Style
Q: Are KUCHT appliances stylish as well as functional?
Absolutely. KUCHT ranges feature porcelain-coated ovens, heavy-duty stainless steel finishes, and cast-iron grates, combining professional performance with timeless design.
Pricing and Value
Q: How can KUCHT offer professional appliances at lower prices?
By sourcing globally and keeping our overhead low, we deliver premium appliances at a fair price. You’re not paying extra for a luxury logo—you’re paying for quality.
Brand and Reputation
Q: Why haven’t I heard of KUCHT before?
KUCHT was founded in 2007. We invested heavily in product quality before marketing, and today we are one of the fastest-growing professional appliance brands for the home chef.
Q: Do professional chefs use KUCHT?
Yes. Many professional chefs and culinary schools use KUCHT appliances for their reliability, high heat output, and durability.
Comparison and Options
Q: How do KUCHT appliances compare to other pro-style brands?
KUCHT offers similar professional-grade quality at a more accessible price point. Unlike many brands, we avoid fragile electronics and focus on chef-preferred durability, power, and simplicity.
Q: Does KUCHT offer different models and sizes?
Yes. We offer a wide range of gas ranges, ovens, hoods, and accessories to suit every kitchen layout and cooking style.
Customer Support
Q: How do I contact KUCHT customer service?
You can reach KUCHT support by phone at (866) 685-8248 or by email at support@kucht.com
. Our team is available Monday–Friday, 9am–5pm EST.
The KUCHT Difference
Q: Why should I choose KUCHT over other brands?
Functionality – Reliable appliances designed for home chefs
Quality – Built to last, with dual quality control
Design – Professional-grade construction and timeless looks
